AvGuard Hub supplies digital antivirus and security products. This policy explains electronic delivery and what to do if your order information does not arrive.
Digital Product Delivery
Our products are delivered as digital downloads or license details. Physical shipping is not part of these orders.
- Delivery information is provided by email or displayed in the order process
- Most orders are processed immediately once payment is confirmed
- Your delivery includes the relevant license details, download information, and setup instructions
Delivery Time
- Standard delivery: Order information usually arrives within a few minutes of successful payment
- Delayed delivery: Verification or technical issues may extend delivery to 24 hours
If the expected delivery period has passed, contact us with your order number and the email used at checkout.
Order Confirmation
Your order communications include:
- Confirmation of your purchase
- A receipt for your payment
- The relevant product and license information
Check your email address before submitting the order so delivery reaches the correct inbox.
Incorrect Email Address
Customers are responsible for supplying a complete, correct email address. Incorrect details can prevent delivery; review them before payment and contact us if you notice an error.
Support & Assistance
Our team can help with missing delivery information and general installation or activation questions. Have your order details ready when you get in touch.
Contact Us
For help with digital delivery, Contact us at our Contact Us page or call 1-844-430-6548.